Virtual reference services issues and trends

Cover of: Virtual reference services |

Published by Haworth Information Press in Binghamton, NY .

Written in English

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  • United States


  • Electronic reference services (Libraries),
  • Electronic reference services (Libraries) -- United States -- Case studies.,
  • Internet in library reference services.,
  • Reference services (Libraries) -- Information technology.

Edition Notes

Book details

Other titlesInternet reference services quarterly.
StatementStacey Kimmel, Jennifer Heise, guest editors.
GenreCase studies.
ContributionsKimmel, Stacey E., Heise, Jennifer.
LC ClassificationsZ711.45 .V577 2003
The Physical Object
Pagination194 p. :
Number of Pages194
ID Numbers
Open LibraryOL3673105M
ISBN 100789020440, 0789020459
LC Control Number2003005365

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The Library's E-Resources Online Catalog provides information on the subscription databases to which the Library subscribes for the use of its on-site researchers. The catalog also provides information on freely-accessible resources on a variety of topics that may be accessed anywhere.

GovSpeak: A Guide to Government Acronyms & Abbreviations. Digital reference (or virtual reference) is a service by which a library reference service is conducted online, and the reference transaction is a computer-mediated is the remote, NextNextcomputer-mediated delivery of reference information provided by library professionals to users who cannot access or do not want face-to-face communication.

Digital reference services must meet the same standards as traditional reference services. Participants should: reference book, database, or other. Use a consistent citation style institution-wide, if possible. The Virtual Reference Librarian's Handbook.

New York: Neal-Schuman Publishers, Implementing Virtual Reference Services: A LITA Guide--eEditions e-book Beth C. Thomsett-Scott Library and Information Technology Association (LITA) The download link for this product can be found on the final confirmation screen after you complete your purchase, and may also be.

ISBN: OCLC Number: Description: XIII, p.: il., gráf. ; 24 cm: Contents: Preface Chapter 1: Introduction to Chat and Basic Real-Time Software Chapter 2: Advanced Real-Time Software Chapter 3: The Audience for Online Library Assistance in Real-Time Chapter 4: Selecting Real-Time Software for Your Users and Library Chapter 5: The Human Element.

Part III explores the future of reference services. Virtual reference services book The book has been updated throughout to reflect the impact of fast-changing technology and the resulting changes Virtual reference services book user behavior.

Discussion of virtual/digital reference is now integrated throughout the services chapters, and the book now includes separate chapters on consortia and 4/4(13). A state-of-the-art guide to virtual reference services. This essential book provides a snapshot of virtual reference (VR) services in all kinds of library settings and discusses the issues, trends, and practices involved in offering this kind of service.

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As virtual reference practitioners ourselves, we can see how the book would be helpful for all virtual librarians, regardless of how far along they might be in implementing their own services.

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The reference desk or information desk of a library is a public service counter where professional librarians provide library users with direction to library materials, advice on library collections and services, and expertise on multiple kinds of information from multiple sources.

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When it comes to virtual reference, one size doesn't fit all. What works in one library won't necessarily work in another. How do you figure out what to do. The recently published Virtual Reference Service Guidelines from the Reference and User Services Association (RUSA), which is reproduced in appendix A, provides the starting point.

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Applying 20 years' experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor services. Get this from a library. Starting and operating live virtual reference services: a how-to-do-it manual for librarians.

[Marc Meola; Sam Stormont] -- In this text the minds behind Temple University's real-time virtual reference desk walk the reader through six key steps to starting and operating a virtual reference service.

They identify five. Sure, ebook lending is up, but so too are innovative programs, like those by reference librarians at the Public Library of Cincinnati and Hamilton County in Ohio, who are encouraging community members to book virtual minute one-on-one appointments to help with everything from finding a job to navigating small business loans through their.

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In “Implementing Virtual Reference Services: A LITA Guide,” published by ALA TechSource, editor Beth C. Thomsett-Scott applies 20 years’ experience as a reference librarian to sort through the clutter of tools and technologies in the industry.

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